Inquiry

Send us an inquiry.

Just fill in the fields below and attach photos. If you have anything extra — a drawing, a manual, a video of the fault — feel free to attach it. More information = a faster and more accurate reply.

We usually respond within 24 hours on business days.

Inquiry form

What do you need supplied?

Required fields are marked *. The more precisely you fill in the machine and part, the sooner we send you a price and a delivery date — often the same day.

Contact details 01 / 04

Full name

Company name optional

E-mail

Phone optional

Machine 02 / 04

Machine manufacturer

Machine type / model

Year of manufacture optional

Machine serial number optional

Control system optional For servo drives, sensors and encoders the control system is decisive.

Part 03 / 04

Part name or designation

Description of the problem / situation optional, but helps

Attachments 04 / 04

Photo of the part Sharp, so the engraving or nameplate is legible.

Photo of the nameplate / marking The label on the part or machine, or a drawing from the schematic.

Other documents optional Manual, parts catalogue, drawing, video of the fault…

If something is missing or we need to clarify anything, we'll get in touch. We usually respond within 24 hours on business days.

What speeds up a reply

Machine manufacturer and type — the same brand has dozens of models with different parts.
Year of manufacture (or serial number) — bearings and belts change between years.
Photo of the part — sharp, so the type label or engraving is legible.
Photo of the nameplate or marking directly on the part — the fastest way to identify it.
Drawing from the schematic, if you have one — a page from the manual or catalogue.
Control system — decisive for servo drives, sensors and encoders.

Prefer to reach us directly?

Thank you. Your inquiry has arrived.

We usually get back to you within 24 hours on business days. If anything else comes to mind, feel free to add it by e-mail.

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